Frequently Asked Questions

Yes. We support airport meet-and-assist, transfers, accommodation, delegate movement, hospitality desks, safari extensions, and full on-ground coordination for international groups arriving in Kenya.

Yes. CTK can act as your Kenya-based DMC partner, giving you one local team to coordinate suppliers, venues, logistics, transport, accommodation, and destination experiences.

We support small executive groups, mid-size corporate teams, and large delegate movements. Whether you are planning for 10 senior executives or 1,000+ delegates, we can help structure the logistics and supplier support around your event requirements.

Yes. We design short pre- and post-conference safari extensions for delegates, executives, partners, and corporate groups. Popular options include Masai Mara, Amboseli, Lake Naivasha, Lake Nakuru, Nairobi National Park, Laikipia, and the Kenya Coast.

Yes. We can arrange private transfers, protocol-sensitive movements, premium accommodation, discreet handling, private dining, executive experiences, and tailored safari or retreat programmes.

Yes. We help source suitable venues and accommodation depending on your group size, event objective, budget, preferred location, and delegate profile.

Yes. We coordinate airport transfers, VIP vehicles, shuttle services, delegate transport, safari vehicles, and movement between hotels, venues, airports, restaurants, and experience locations.

Once we have your event dates, group size, preferred location, budget range, accommodation needs, and programme objective, we can prepare an initial proposal and refine it with you as details become clearer. For standard MICE enquiries, we aim to respond within 24–48 hours.

We manage meetings from 5-person board meetings to 500+ attendee conferences. Our venue network spans boutique boardrooms to large convention centers.

Yes for standard requirements. We recommend at least 48 hours notice for optimal venue selection and preparation.

Absolutely. We organize meetings in coastal venues, safari lodges, mountain retreats, and all major towns across Kenya.

We design programs including safari adventures, coastal retreats, mountain expeditions, cultural immersions, and wellness getaways. Each matches your company culture and recognition goals.

From intimate groups of 10 VIPs to large teams of 100+. We scale logistics to ensure every participant has an exceptional experience.

Absolutely! We integrate professional team building exercises, leadership challenges, and bonding activities into the travel experience.

Most programs run 3-7 days. We customize shorter weekend getaways or extended 10-day adventures based on your objectives.

We offer beachfront, wildlife-adjacent, luxury yacht, rooftop, and other unique locations that inspire creativity and connection beyond traditional spaces.

We provide industrial generators, portable Wi-Fi, Bluetooth headphone systems for noise-sensitive areas, and complete AV tailored to each environment.

We deploy rangers for game park events, lifeguards for waterside conferences, 24/7 security, and all necessary safety equipment for each setting.

Absolutely! We create packages including game drives, lakeside boat rides, beach escapes, and cultural tours to enrich your conference experience.

We handle product launches, trade shows, exhibitions, brand activations, roadshows, corporate celebrations, gala dinners, and experiential marketing events.

Yes! Our design team creates custom booths from concept to construction, including graphics, lighting, furniture, and technology integration.

Absolutely. We provide hosts, brand ambassadors, product demonstrators, registration staff, and technical support personnel.

Yes, we specialize in outdoor events including festivals, beach activations, and roadshows. We handle tents, generators, security, and all outdoor logistics.

The best time depends on what you want to experience. The dry seasons — January to March and July to October — offer excellent wildlife visibility. The Great Migration peak in the Masai Mara typically falls between July and September. Some signature experiences, cultural journeys and beach escapes are enjoyable year-round. Our team can advise based on your specific collection and destinations.

Yes. Our Kenya Family Safaris and Multigeneration Travel collection is designed for families with children of all ages. We select child-friendly lodges, use private vehicles, build in flexible pacing, and incorporate activities that work for different ages.

Inclusions vary by itinerary and accommodation level but typically cover private transport or domestic flights, accommodation, park and conservancy fees, guiding, selected meals, and on-ground coordination. We provide a clear inclusions list with every proposal.

Yes. Please share any dietary, mobility, medical or comfort requirements when you enquire. We factor these into lodge selection, vehicle choice, routing and pacing.

Yes. Travel insurance including medical evacuation cover is strongly recommended for all Kenya safaris. Guests with pre-existing medical conditions should confirm their coverage before travel.

CTK Signature Experiences are curated journeys built around a specific theme — human origins, conservation, agri-tourism, Rift Valley lakes, Mount Kenya adventure, and others. They go beyond standard game drives and are designed for travellers who want depth and meaning beyond a checklist itinerary.

Yes. Our Senior-Friendly Kenya Safaris collection is designed for mature travellers aged 60 and above with gently paced itineraries, carefully selected accommodation, flexible game drives and small groups. Private and fly-in options are also available.

For most safaris, three to six months in advance is recommended, especially for peak season travel from July to October. Signature Experiences and specially curated journeys may require longer lead times.

We offer comprehensive ground transport (safari vehicles, executive cars, group coaches), air coordination (domestic flights, charter aviation), and travel documentation (ETA, visas, permits) services across Kenya.

Yes! We provide integrated logistics, coordinating ground transfers with flight schedules to ensure seamless connections throughout your journey.

Absolutely. We provide professional support with Kenya ETA applications, visa guidance, permits, and travel insurance coordination.

Yes! We operate across Kenya, including Nairobi, Mombasa, major safari regions, and remote destinations accessible by road or air.

Scheduled flights operate on fixed routes and timetables (like Nairobi-Mombasa). Charter flights offer flexible timing, custom routes, and direct access to remote airstrips — ideal for safaris and private travel.

Yes! We specialize in coordinating complex safari circuits with multiple flights, airstrips, and ground connections across Kenya's parks and conservancies.

Absolutely. We inform you of weight limits (typically 15kg for safari charters) and coordinate excess luggage transport via ground vehicles when needed.

We work with various aircraft including Cessna Caravans (12-13 seats), smaller Cessnas (5-6 seats), and helicopters for specific requirements or scenic flights.

Book at least 2-4 weeks ahead for peak seasons (July-October, December-March). Last-minute charters possible but subject to availability.

Our custom 4x4 safari Land Cruisers feature pop-up roofs for optimal game viewing, comfortable seating, charging ports, cooler boxes, and are driven by professional safari driver-guides with extensive wildlife knowledge.

Yes! We offer reliable airport transfers in Nairobi, Mombasa, and other cities with meet-and-greet services, professional drivers, and comfortable vehicles.

Absolutely. We coordinate transport for conferences, events, and delegations with modern executive coaches (25-50 seats), including vehicle allocation, scheduling, and on-site supervision.

Yes! We coordinate seamless ground connections to/from Kenya's Standard Gauge Railway stations in Nairobi, Mombasa, Voi, and Mtito Andei, synced with train schedules.

Our safari drivers are certified, experienced professionals with strong wildlife knowledge and multilingual capabilities. They're not just drivers — they're hosts, navigators, and storytellers.

Most international visitors need an eTA. African Union citizens are exempt (except Libya and Somalia). EAC citizens can stay 180 days. We help determine if you need an eTA and assist with applications. Processing takes 3-5 business days.

Absolutely. We assist with tourist, business, and special pass extensions. Apply at least 7-14 days before expiry to avoid overstay penalties. Most tourists can extend once or twice for up to 3 months each time.

We facilitate all permit classes: Class A (self-employed), Class B (employment), Class C (dependents), Class D (projects), Class G (students), and Class M (missionaries). Processing typically takes 30-90 days depending on class.

A travel document issued by Kenya to foreign nationals with permanent residence. It allows international travel but doesn't grant citizenship. We assist with new applications, renewals, and replacements. Valid for 5-10 years.

We connect travelers with suitable insurance covering emergency medical care, evacuation, trip delays, cancellations, and safari/adventure activities to ensure protection throughout your journey.

Yes! We provide structured immigration facilitation for corporates, NGOs, institutions, and event organizers including eTA and permit guidance for delegates, coordination for bulk applications, and arrival support.