Question 1

What types of events do you handle?

Accepted Answer

We manage all corporate events including board meetings, conferences, team building, incentive trips, product launches, and exhibitions. Our services scale from 10 to 1000+ delegates.

Question 2

How far in advance should we book?

Accepted Answer

We recommend 3-6 months for major conferences. However, we can accommodate shorter timelines based on venue and service availability.

Question 3

Do you work outside Nairobi?

Accepted Answer

Yes! We organize events across all 47 counties in Kenya, including coastal venues in Mombasa, safari lodges in Maasai Mara, and mountain retreats near Mt. Kenya.

Question 4

What is included in your packages?

Accepted Answer

Our packages include venue sourcing, logistics, accommodation, transport, audio-visual equipment, and on-site management. We customize based on your specific needs.

Question 5

Can you handle international delegates?

Accepted Answer

Absolutely. We provide visa support, airport transfers, and complete delegate management for international participants.

Question 6

What size meetings can you handle?

Accepted Answer

We manage meetings from 5-person board meetings to 500+ attendee conferences. Our venue network spans boutique boardrooms to large convention centers.

Question 7

Do you provide same-day meeting services?

Accepted Answer

Yes for standard requirements. We recommend at least 48 hours notice for optimal venue selection and preparation.

Question 8

Can you arrange meetings outside Nairobi?

Accepted Answer

Absolutely. We organize meetings in coastal venues, safari lodges, mountain retreats, and all major towns across Kenya.

Question 9

What types of incentive trips do you organize?

Accepted Answer

We design programs including safari adventures, coastal retreats, mountain expeditions, cultural immersions, and wellness getaways. Each matches your company culture and recognition goals.

Question 10

How many participants can you accommodate?

Accepted Answer

From intimate groups of 10 VIPs to large teams of 100+. We scale logistics to ensure every participant has an exceptional experience.

Question 11

Can you include team building?

Accepted Answer

Absolutely! We integrate professional team building exercises, leadership challenges, and bonding activities into the travel experience.

Question 12

What is typical duration?

Accepted Answer

Most programs run 3-7 days. We customize shorter weekend getaways or extended 10-day adventures based on your objectives.

Question 13

What makes your conference venues different?

Accepted Answer

We offer beachfront, wildlife-adjacent, luxury yacht, rooftop, and other unique locations that inspire creativity and connection beyond traditional spaces.

Question 14

How do you handle technical needs in remote venues?

Accepted Answer

We provide industrial generators, portable Wi-Fi, Bluetooth headphone systems for noise-sensitive areas, and complete AV tailored to each environment.

Question 15

What safety measures do you provide?

Accepted Answer

We deploy rangers for game park events, lifeguards for waterside conferences, 24/7 security, and all necessary safety equipment for each setting.

Question 16

Can you combine with excursions?

Accepted Answer

Absolutely! We create packages including game drives, lakeside boat rides, beach escapes, and cultural tours to enrich your conference experience.

Question 17

What types of events do you manage?

Accepted Answer

We handle product launches, trade shows, exhibitions, brand activations, roadshows, corporate celebrations, gala dinners, and experiential marketing events.

Question 18

Can you design custom exhibition booths?

Accepted Answer

Yes! Our design team creates custom booths from concept to construction, including graphics, lighting, furniture, and technology integration.

Question 19

Do you provide event staff?

Accepted Answer

Absolutely. We provide hosts, brand ambassadors, product demonstrators, registration staff, and technical support personnel.

Question 20

Can you manage outdoor events?

Accepted Answer

Yes, we specialize in outdoor events including festivals, beach activations, and roadshows. We handle tents, generators, security, and all outdoor logistics.

Question 21

When is the best time for Kenya safari?

Accepted Answer

Kenya offers excellent wildlife viewing year-round. The Great Migration in Maasai Mara peaks July-October. For beach holidays, December-March and July-September offer the best weather.

Question 22

Are safaris suitable for families?

Accepted Answer

Absolutely! We design family-friendly safaris with age-appropriate activities, child-friendly accommodations, and flexible schedules.

Question 23

What's included in safari packages?

Accepted Answer

Our packages include park fees, accommodation, meals, transport in 4x4 vehicles, professional guide services, and game drives. Customizable based on preferences.

Question 24

Can you accommodate dietary needs?

Accepted Answer

Yes! We coordinate with lodges to accommodate vegetarian, vegan, halal, kosher, and other dietary requirements. Inform us during booking.

Question 25

Do I need travel insurance?

Accepted Answer

We strongly recommend comprehensive travel insurance covering medical emergencies, trip cancellation, and evacuation. We can arrange through partners.

Question 26

Are Tembea Kenya tours only for Kenyan residents?

Accepted Answer

No! While designed for domestic tourism, our tours welcome all travelers wanting authentic local experiences — Kenyans, expats, and international visitors.

Question 27

Can I join a group or book privately?

Accepted Answer

Both options available! Group tours offer better rates, while private tours provide flexibility for families and friends.

Question 28

What's the difference from regular safaris?

Accepted Answer

Tembea Kenya focuses on diverse destinations beyond wildlife parks — including cities, beaches, mountains, and cultural sites. Perfect for weekend getaways.

Question 29

Do you offer corporate packages?

Accepted Answer

Yes! We design corporate packages combining team building with scenic destinations like Rift Valley challenges and beach retreats.

Question 30

When is best for Kenya safari?

Accepted Answer

Great Migration in Maasai Mara is July-October. Dry seasons (June-October and January-March) offer easier wildlife spotting. We recommend based on your interests.

Question 31

What should I pack?

Accepted Answer

Neutral-colored clothing, comfortable walking shoes, sun protection, binoculars, camera with zoom lens, insect repellent, and light jacket. We provide detailed lists after booking.

Question 32

Is Kenya safari safe?

Accepted Answer

Absolutely! Kenya is safe with professional operators. Our guides prioritize safety, vehicles are well-maintained, and lodges have security. We provide 24/7 support.

Question 33

Can I see the Big 5?

Accepted Answer

Yes! Kenya is one of the best destinations to see all Big 5 animals — lion, leopard, elephant, buffalo, rhino — especially in Maasai Mara and private conservancies.

Question 34

Can I combine with beach?

Accepted Answer

Absolutely! We offer combined safari and beach packages. After your wildlife adventure, relax on Kenya's beautiful coast in Diani, Watamu, or Malindi.

Question 35

What types of vehicles do you offer?

Accepted Answer

We have Safari Land Cruisers (4x4), luxury sedans, SUVs, minivans, tour vans, and coaches. All vehicles are modern, well-maintained, and suited for Kenyan roads.

Question 36

Are your drivers licensed and experienced?

Accepted Answer

Yes! All drivers are professionally trained, fully licensed, and experienced. Safari guides have wildlife knowledge; chauffeurs are skilled in executive service.

Question 37

Can I hire for self-drive?

Accepted Answer

We primarily offer chauffeur-driven services for safety. Self-drive options may be available for specific vehicles subject to requirements — please inquire.

Question 38

Do you provide airport transfers?

Accepted Answer

Yes! We offer 24/7 airport transfers from JKIA, Wilson Airport, and Moi International Airport with meet-and-greet service.

Question 39

What's included in rates?

Accepted Answer

Rates include vehicle, professional driver, fuel (within agreed mileage), insurance, and basic maintenance. Park fees and meals are separate unless specified.

Question 40

How many passengers fit?

Accepted Answer

Our Land Cruisers accommodate 4-7 passengers plus driver-guide. Each passenger gets a guaranteed window seat for optimal game viewing and photography.

Question 41

Are vehicles suitable for rough roads?

Accepted Answer

Absolutely! Our 4x4 Land Cruisers are specifically designed for African terrains. They handle rough park roads, river crossings, and off-road conditions safely.

Question 42

Can I charge my camera?

Accepted Answer

Yes! Vehicles have USB charging ports and power outlets. We recommend portable power banks as backup for multi-day safaris.

Question 43

Do guides speak English?

Accepted Answer

Yes, all guides are fluent in English. Many also speak German, French, Spanish, or Italian. Specify language preferences when booking.

Question 44

How do I book chauffeur service?

Accepted Answer

Book via phone, email, or website. Provide pickup/drop-off locations, date, time, and vehicle preference. We confirm availability and send driver details.

Question 45

Are drivers professionally trained?

Accepted Answer

Yes! All chauffeurs undergo training in defensive driving, customer service, and route knowledge. They are licensed, background-checked, and maintain high professionalism.

Question 46

Do you offer airport transfers?

Accepted Answer

Absolutely! We provide 24/7 transfers from JKIA, Wilson, and Mombasa airports. Drivers track flights and offer meet-and-greet with name placards.

Question 47

Can I book long-term?

Accepted Answer

Yes! We offer flexible hourly, daily, weekly, and monthly packages. Long-term corporate accounts receive preferential rates.

Question 48

Which domestic airlines do you work with?

Accepted Answer

We partner with all major carriers including Safarilink, AirKenya, Fly ALS, Jambojet, Skyward Express, and regional operators for the best flight options.

Question 49

How far in advance to book?

Accepted Answer

For peak season (July-October, December-January), book 4-6 weeks in advance. For other times, 2-3 weeks is sufficient. Last-minute subject to availability.

Question 50

What is luggage allowance?

Accepted Answer

Typically 15kg checked baggage and 5kg hand luggage. Safari flights may have lower limits. We advise on packing and arrange excess baggage where possible.

Question 51

Can you handle flight changes?

Accepted Answer

Yes, we manage all flight modifications and handle airline communications on your behalf with 24/7 support.

Question 52

What aircraft are available?

Accepted Answer

We offer helicopters for short distances and remote access, executive jets for speed and luxury, turboprops for regional travel, and piston aircraft for safari circuits.

Question 53

How much notice is needed?

Accepted Answer

Ideally 2-4 weeks for planning. However, we can arrange last-minute charters (24-48 hours) subject to aircraft and crew availability.

Question 54

Can charters access remote airstrips?

Accepted Answer

Yes! This is a key advantage — we can access remote conservancy airstrips that scheduled flights don't serve, getting you closer to your destination.

Question 55

What's included in pricing?

Accepted Answer

Pricing includes aircraft, crew, fuel, landing fees, and basic insurance. Additional costs may include catering, ground transfers, and overnight fees.

Question 56

What logistics services do you provide?

Accepted Answer

We offer comprehensive ground transport (safari vehicles, executive cars, group coaches), air coordination (domestic flights, charter aviation), and travel documentation (ETA, visas, permits) services across Kenya.

Question 57

Can you coordinate both ground and air transport?

Accepted Answer

Yes! We provide integrated logistics, coordinating ground transfers with flight schedules to ensure seamless connections throughout your journey.

Question 58

Do you assist with travel documents?

Accepted Answer

Absolutely. We provide professional support with Kenya ETA applications, visa guidance, permits, and travel insurance coordination.

Question 59

Are your services available nationwide?

Accepted Answer

Yes! We operate across Kenya, including Nairobi, Mombasa, major safari regions, and remote destinations accessible by road or air.

Question 60

What's the difference between scheduled and charter flights?

Accepted Answer

Scheduled flights operate on fixed routes and timetables (like Nairobi-Mombasa). Charter flights offer flexible timing, custom routes, and direct access to remote airstrips — ideal for safaris and private travel.

Question 61

Can you coordinate multi-destination safari circuits?

Accepted Answer

Yes! We specialize in coordinating complex safari circuits with multiple flights, airstrips, and ground connections across Kenya's parks and conservancies.

Question 62

Do you handle luggage weight restrictions?

Accepted Answer

Absolutely. We inform you of weight limits (typically 15kg for safari charters) and coordinate excess luggage transport via ground vehicles when needed.

Question 63

What aircraft types do you coordinate?

Accepted Answer

We work with various aircraft including Cessna Caravans (12-13 seats), smaller Cessnas (5-6 seats), and helicopters for specific requirements or scenic flights.

Question 64

How far in advance should I book charter flights?

Accepted Answer

Book at least 2-4 weeks ahead for peak seasons (July-October, December-March). Last-minute charters possible but subject to availability.

Frequently Asked Questions

MICE & Business Travel