Question 1

What types of events do you handle?

Accepted Answer

We manage all corporate events including board meetings, conferences, team building, incentive trips, product launches, and exhibitions. Our services scale from 10 to 1000+ delegates.

Question 2

How far in advance should we book?

Accepted Answer

We recommend 3-6 months for major conferences. However, we can accommodate shorter timelines based on venue and service availability.

Question 3

Do you work outside Nairobi?

Accepted Answer

Yes! We organize events across all 47 counties in Kenya, including coastal venues in Mombasa, safari lodges in Maasai Mara, and mountain retreats near Mt. Kenya.

Question 4

What is included in your packages?

Accepted Answer

Our packages include venue sourcing, logistics, accommodation, transport, audio-visual equipment, and on-site management. We customize based on your specific needs.

Question 5

Can you handle international delegates?

Accepted Answer

Absolutely. We provide visa support, airport transfers, and complete delegate management for international participants.

Question 6

We're based overseas. How does working with a Kenya-based DMC work?

Accepted Answer

We work with international clients every day via email, WhatsApp, or video call. We're available Mon–Sat 7am–6pm EAT (UTC+3), with WhatsApp support around the clock for urgent matters. Most clients never visit Kenya until the event itself.

Question 7

How quickly can you turn around a proposal?

Accepted Answer

Within 24 hours for most requests. If your brief requires sourcing multiple venue options, we'll confirm a turnaround time upfront. We don't leave you waiting.

Question 8

Do you work with corporate buyers directly, or only through travel agents?

Accepted Answer

Both. We work directly with corporate event teams, HR departments, and incentive travel managers — as well as through travel agents and DMCs needing a Kenya ground handler.

Question 9

What size meetings can you handle?

Accepted Answer

We manage meetings from 5-person board meetings to 500+ attendee conferences. Our venue network spans boutique boardrooms to large convention centers.

Question 10

Do you provide same-day meeting services?

Accepted Answer

Yes for standard requirements. We recommend at least 48 hours notice for optimal venue selection and preparation.

Question 11

Can you arrange meetings outside Nairobi?

Accepted Answer

Absolutely. We organize meetings in coastal venues, safari lodges, mountain retreats, and all major towns across Kenya.

Question 12

What types of incentive trips do you organize?

Accepted Answer

We design programs including safari adventures, coastal retreats, mountain expeditions, cultural immersions, and wellness getaways. Each matches your company culture and recognition goals.

Question 13

How many participants can you accommodate?

Accepted Answer

From intimate groups of 10 VIPs to large teams of 100+. We scale logistics to ensure every participant has an exceptional experience.

Question 14

Can you include team building?

Accepted Answer

Absolutely! We integrate professional team building exercises, leadership challenges, and bonding activities into the travel experience.

Question 15

What is typical duration?

Accepted Answer

Most programs run 3-7 days. We customize shorter weekend getaways or extended 10-day adventures based on your objectives.

Question 16

What makes your conference venues different?

Accepted Answer

We offer beachfront, wildlife-adjacent, luxury yacht, rooftop, and other unique locations that inspire creativity and connection beyond traditional spaces.

Question 17

How do you handle technical needs in remote venues?

Accepted Answer

We provide industrial generators, portable Wi-Fi, Bluetooth headphone systems for noise-sensitive areas, and complete AV tailored to each environment.

Question 18

What safety measures do you provide?

Accepted Answer

We deploy rangers for game park events, lifeguards for waterside conferences, 24/7 security, and all necessary safety equipment for each setting.

Question 19

Can you combine with excursions?

Accepted Answer

Absolutely! We create packages including game drives, lakeside boat rides, beach escapes, and cultural tours to enrich your conference experience.

Question 20

What types of events do you manage?

Accepted Answer

We handle product launches, trade shows, exhibitions, brand activations, roadshows, corporate celebrations, gala dinners, and experiential marketing events.

Question 21

Can you design custom exhibition booths?

Accepted Answer

Yes! Our design team creates custom booths from concept to construction, including graphics, lighting, furniture, and technology integration.

Question 22

Do you provide event staff?

Accepted Answer

Absolutely. We provide hosts, brand ambassadors, product demonstrators, registration staff, and technical support personnel.

Question 23

Can you manage outdoor events?

Accepted Answer

Yes, we specialize in outdoor events including festivals, beach activations, and roadshows. We handle tents, generators, security, and all outdoor logistics.

Question 24

When is the best time for Kenya safari?

Accepted Answer

Kenya offers excellent wildlife viewing year-round. The Great Migration in Maasai Mara peaks July-October. For beach holidays, December-March and July-September offer the best weather.

Question 25

Are safaris suitable for families?

Accepted Answer

Absolutely! We design family-friendly safaris with age-appropriate activities, child-friendly accommodations, and flexible schedules.

Question 26

What's included in safari packages?

Accepted Answer

Our packages include park fees, accommodation, meals, transport in 4x4 vehicles, professional guide services, and game drives. Customizable based on preferences.

Question 27

Can you accommodate dietary needs?

Accepted Answer

Yes! We coordinate with lodges to accommodate vegetarian, vegan, halal, kosher, and other dietary requirements. Inform us during booking.

Question 28

Do I need travel insurance?

Accepted Answer

We strongly recommend comprehensive travel insurance covering medical emergencies, trip cancellation, and evacuation. We can arrange through partners.

Question 29

Are Tembea Kenya tours only for Kenyan residents?

Accepted Answer

No! While designed for domestic tourism, our tours welcome all travelers wanting authentic local experiences — Kenyans, expats, and international visitors.

Question 30

Can I join a group or book privately?

Accepted Answer

Both options available! Group tours offer better rates, while private tours provide flexibility for families and friends.

Question 31

What's the difference from regular safaris?

Accepted Answer

Tembea Kenya focuses on diverse destinations beyond wildlife parks — including cities, beaches, mountains, and cultural sites. Perfect for weekend getaways.

Question 32

Do you offer corporate packages?

Accepted Answer

Yes! We design corporate packages combining team building with scenic destinations like Rift Valley challenges and beach retreats.

Question 33

When is best for Kenya safari?

Accepted Answer

Great Migration in Maasai Mara is July-October. Dry seasons (June-October and January-March) offer easier wildlife spotting. We recommend based on your interests.

Question 34

What should I pack?

Accepted Answer

Neutral-colored clothing, comfortable walking shoes, sun protection, binoculars, camera with zoom lens, insect repellent, and light jacket. We provide detailed lists after booking.

Question 35

Is Kenya safari safe?

Accepted Answer

Absolutely! Kenya is safe with professional operators. Our guides prioritize safety, vehicles are well-maintained, and lodges have security. We provide 24/7 support.

Question 36

Can I see the Big 5?

Accepted Answer

Yes! Kenya is one of the best destinations to see all Big 5 animals — lion, leopard, elephant, buffalo, rhino — especially in Maasai Mara and private conservancies.

Question 37

Can I combine with beach?

Accepted Answer

Absolutely! We offer combined safari and beach packages. After your wildlife adventure, relax on Kenya's beautiful coast in Diani, Watamu, or Malindi.

Question 38

What logistics services do you provide?

Accepted Answer

We offer comprehensive ground transport (safari vehicles, executive cars, group coaches), air coordination (domestic flights, charter aviation), and travel documentation (ETA, visas, permits) services across Kenya.

Question 39

Can you coordinate both ground and air transport?

Accepted Answer

Yes! We provide integrated logistics, coordinating ground transfers with flight schedules to ensure seamless connections throughout your journey.

Question 40

Do you assist with travel documents?

Accepted Answer

Absolutely. We provide professional support with Kenya ETA applications, visa guidance, permits, and travel insurance coordination.

Question 41

Are your services available nationwide?

Accepted Answer

Yes! We operate across Kenya, including Nairobi, Mombasa, major safari regions, and remote destinations accessible by road or air.

Question 42

What's the difference between scheduled and charter flights?

Accepted Answer

Scheduled flights operate on fixed routes and timetables (like Nairobi-Mombasa). Charter flights offer flexible timing, custom routes, and direct access to remote airstrips — ideal for safaris and private travel.

Question 43

Can you coordinate multi-destination safari circuits?

Accepted Answer

Yes! We specialize in coordinating complex safari circuits with multiple flights, airstrips, and ground connections across Kenya's parks and conservancies.

Question 44

Do you handle luggage weight restrictions?

Accepted Answer

Absolutely. We inform you of weight limits (typically 15kg for safari charters) and coordinate excess luggage transport via ground vehicles when needed.

Question 45

What aircraft types do you coordinate?

Accepted Answer

We work with various aircraft including Cessna Caravans (12-13 seats), smaller Cessnas (5-6 seats), and helicopters for specific requirements or scenic flights.

Question 46

How far in advance should I book charter flights?

Accepted Answer

Book at least 2-4 weeks ahead for peak seasons (July-October, December-March). Last-minute charters possible but subject to availability.

Question 47

What makes your safari Land Cruisers different?

Accepted Answer

Our custom 4x4 safari Land Cruisers feature pop-up roofs for optimal game viewing, comfortable seating, charging ports, cooler boxes, and are driven by professional safari driver-guides with extensive wildlife knowledge.

Question 48

Do you provide airport transfers?

Accepted Answer

Yes! We offer reliable airport transfers in Nairobi, Mombasa, and other cities with meet-and-greet services, professional drivers, and comfortable vehicles.

Question 49

Can you handle large group transport for conferences?

Accepted Answer

Absolutely. We coordinate transport for conferences, events, and delegations with modern executive coaches (25-50 seats), including vehicle allocation, scheduling, and on-site supervision.

Question 50

Do you provide SGR railway transfers?

Accepted Answer

Yes! We coordinate seamless ground connections to/from Kenya's Standard Gauge Railway stations in Nairobi, Mombasa, Voi, and Mtito Andei, synced with train schedules.

Question 51

Are your drivers licensed safari guides?

Accepted Answer

Our safari drivers are certified, experienced professionals with strong wildlife knowledge and multilingual capabilities. They're not just drivers — they're hosts, navigators, and storytellers.

Question 52

Who needs an eTA for Kenya?

Accepted Answer

Most international visitors need an eTA. African Union citizens are exempt (except Libya and Somalia). EAC citizens can stay 180 days. We help determine if you need an eTA and assist with applications. Processing takes 3-5 business days.

Question 53

Can you help with visa extensions?

Accepted Answer

Absolutely. We assist with tourist, business, and special pass extensions. Apply at least 7-14 days before expiry to avoid overstay penalties. Most tourists can extend once or twice for up to 3 months each time.

Question 54

What work permits do you handle?

Accepted Answer

We facilitate all permit classes: Class A (self-employed), Class B (employment), Class C (dependents), Class D (projects), Class G (students), and Class M (missionaries). Processing typically takes 30-90 days depending on class.

Question 55

What is a Kenyan resident passport?

Accepted Answer

A travel document issued by Kenya to foreign nationals with permanent residence. It allows international travel but doesn't grant citizenship. We assist with new applications, renewals, and replacements. Valid for 5-10 years.

Question 56

Do you provide travel insurance?

Accepted Answer

We connect travelers with suitable insurance covering emergency medical care, evacuation, trip delays, cancellations, and safari/adventure activities to ensure protection throughout your journey.

Question 57

Can you handle group applications?

Accepted Answer

Yes! We provide structured immigration facilitation for corporates, NGOs, institutions, and event organizers including eTA and permit guidance for delegates, coordination for bulk applications, and arrival support.

Frequently Asked Questions

MICE & Business Travel

What types of events do you handle?

How far in advance should we book?

Do you work outside Nairobi?

What is included in your packages?

Can you handle international delegates?

We're based overseas. How does working with a Kenya-based DMC work?

How quickly can you turn around a proposal?

Do you work with corporate buyers directly, or only through travel agents?

MICE & Business Travel- Corporate Meetings

What size meetings can you handle?

Do you provide same-day meeting services?

Can you arrange meetings outside Nairobi?

MICE & Business Travel- Incentive Travel

What types of incentive trips do you organize?

How many participants can you accommodate?

Can you include team building?

What is typical duration?

MICE & Business Travel- Conference with a Difference

What makes your conference venues different?

How do you handle technical needs in remote venues?

What safety measures do you provide?

Can you combine with excursions?

MICE & Business Travel- Events & Exhibitions

What types of events do you manage?

Can you design custom exhibition booths?

Do you provide event staff?

Can you manage outdoor events?

Experiential Safaris

When is the best time for Kenya safari?

Are safaris suitable for families?

What's included in safari packages?

Can you accommodate dietary needs?

Do I need travel insurance?

Experiential Safaris- Tembea Kenya Tours

Are Tembea Kenya tours only for Kenyan residents?

Can I join a group or book privately?

What's the difference from regular safaris?

Do you offer corporate packages?

Experiential Safaris- Inbound Safaris

When is best for Kenya safari?

What should I pack?

Is Kenya safari safe?

Can I see the Big 5?

Can I combine with beach?

Logistics & Travel Support

What logistics services do you provide?

Can you coordinate both ground and air transport?

Do you assist with travel documents?

Are your services available nationwide?

Logistics & Travel Support- Air & Charter Coordination

What's the difference between scheduled and charter flights?

Can you coordinate multi-destination safari circuits?

Do you handle luggage weight restrictions?

What aircraft types do you coordinate?

How far in advance should I book charter flights?

Logistics & Travel Support- Ground Transport & Logistics

What makes your safari Land Cruisers different?

Do you provide airport transfers?

Can you handle large group transport for conferences?

Do you provide SGR railway transfers?

Are your drivers licensed safari guides?

Logistics & Travel Support- Travel Documents & Visas

Who needs an eTA for Kenya?

Can you help with visa extensions?

What work permits do you handle?

What is a Kenyan resident passport?

Do you provide travel insurance?

Can you handle group applications?

Still Have Questions?

Quick Service Links

MICE & Business Travel

Experiential Safaris

Logistics & Travel Support

Frequently Asked Questions

MICE & Business Travel

What types of events do you handle?

How far in advance should we book?

Do you work outside Nairobi?