Destination Management Company
Come Travel Kenya
Preparing your experience...
Kenya Airport Services
A Warm Welcome and a Seamless Onward Journey
Airport Meet & Assist Services in Kenya
Come Travel Kenya provides professional airport meet-and-assist services for individual travellers, families, senior guests, executives, VIPs, conference delegates and groups arriving in or departing from Kenya.
Licensed Kenya DMCNairobi-Based OperationsNationwide Transport Coordination24-Hour Support by Arrangement
Your Trusted Welcome Team in Kenya
Arriving in a new country can feel overwhelming, especially after a long flight or when travelling with children, senior guests, a large group or significant luggage. Our team provides a clear local point of contact and coordinates with travellers, drivers, hotels, event organisers and other suppliers to make the airport movement smooth and well organised.
- Individual travellers and families
- Senior and first-time travellers
- Business executives and VIP guests
- Conference and incentive groups
- Travel-agent and tour-operator clients
- Safari and holiday groups
- Travellers connecting to domestic flights
International Arrivals
We welcome guests at the agreed public meeting point and coordinate their onward movement.
- Flight monitoring
- Personalised name-board reception
- Group or branded welcome signage
- Passenger identification and reconciliation
- Driver and vehicle coordination
- Hotel, conference or safari transfer arrangements
- Basic destination and programme guidance
- Assistance when flights are delayed
Departure Assistance
We help travellers begin their return or onward journey smoothly.
- Flight and terminal confirmation
- Recommended hotel departure time
- Transfer coordination
- Group assembly
- Passenger reconciliation
- Luggage-offloading support
- Airport orientation
- Assistance when schedules change
VIP and Executive Handling
Discreet coordination for executives, diplomatic visitors, speakers and priority guests.
- Dedicated guest reception
- Executive vehicle coordination
- Confidential itinerary handling
- Liaison with offices or personal assistants
- Domestic flight or charter connections
- Access to authorised premium airport services where available
Conference and Group Arrivals
Structured airport coordination for groups arriving on one or several flights.
- Arrival and departure manifests
- Flight-by-flight scheduling
- Branded welcome signs
- Passenger reconciliation
- Vehicle allocation
- Hotel and venue transfers
- Luggage vehicle coordination
- VIP and speaker handling
- Support for delayed or missing passengers
Family and Senior-Traveller Support
Patient, personalised assistance for families, children, elderly guests and first-time visitors.
- Easy-to-identify reception
- Suitable transfer vehicles
- Child seats by prior request
- Wheelchair requests through the airline
- Luggage and mobility-equipment support
- Clear communication with relatives or hosts
Domestic Flight Connections
We coordinate travellers connecting between international and domestic flights, including transfers between Jomo Kenyatta International Airport and Wilson Airport.
- Airport-to-airport transfers
- Domestic flight reconfirmation
- Reporting-time guidance
- Luggage-limit information
- Safari airstrip connections
- Charter-flight connections
- Backup arrangements following delays
Airports We Support
Meet-and-assist services may be arranged at these airports and beyond, subject to airport access rules, supplier availability and local procedures.
- Jomo Kenyatta International Airport
- Wilson Airport
- Moi International Airport
- Kisumu International Airport
- Eldoret International Airport
- Malindi Airport
- Selected regional airports and safari airstrips
Meet & Assist Plus Transfer
Our airport assistance can be combined with:
- Executive cars and SUVs
- Family minivans
- Safari Land Cruisers
- Group coaches
- Luggage vehicles
- Hotel and conference transfers
- Domestic flights and charters
- SGR rail journeys
How It Works
1
Share the Travel Details
We require the passenger names, flight number, airport, date, number of travellers, luggage details, onward destination and any special assistance needs.
2
We Prepare the Movement Plan
Our team confirms the meeting point, representative, signage, vehicle, driver, destination and any connection requirements.
3
We Monitor and Coordinate
We monitor the flight and stay in communication with the traveller, driver, hotel, agent or organiser.
4
We Complete the Handover
The guest is connected with the confirmed vehicle, hotel, event team, guide or onward service.
Why Choose Come Travel Kenya?
Come Travel Kenya provides professional airport meet-and-assist services for individual travellers, families, senior guests, executives, VIPs, conference delegates and groups arriving in or departing from Kenya. From monitoring the flight and welcoming guests at the agreed meeting point to coordinating vehicles, hotels, domestic flights and onward travel, our team ensures every arrival and departure is handled with care.
A Recognisable Local Welcome
Travellers arrive knowing that a professional Kenya-based team is expecting them.
One Point of Contact
Airport reception, vehicles, hotels, events and onward arrangements are coordinated through one team.
Support for Individuals and Groups
We can assist one traveller, a family, an executive delegation or a large conference group.
Integrated Destination Services
Meet-and-assist can be combined with transport, accommodation, safaris, conferences, SGR travel, flights and charters.
Responsive Communication
Our team keeps the traveller, driver, organiser or travel agent updated when plans change.
Frequently Asked Questions
Where will the representative meet the traveller?
The meeting point depends on the airport and terminal. Clear instructions will be shared before travel.
Do you monitor flight delays?
Yes. We monitor available flight updates and adjust the transfer arrangements where possible.
Can you assist large groups?
Yes. We coordinate manifests, welcome teams, passenger reconciliation, vehicles and hotel transfers for conferences and delegations.
Can you assist senior travellers and families?
Yes. We provide patient reception and transfer coordination. Wheelchair services should be requested through the airline in advance.
Can you arrange transfers after arrival?
Yes. Meet-and-assist can be combined with private vehicles, coaches, safari transport, domestic flights or SGR connections.
Can you provide fast-track immigration?
Where authorised services are available, these may be arranged through approved providers and at additional cost.
Is the service available at night?
Yes, subject to advance booking and confirmation.
Can travel agents book for their clients?
Yes. CTK supports international travel agents, tour operators, companies and event organisers.
Important Information
CTK representatives normally meet travellers at an agreed public arrival or departure point. Access to immigration, customs, baggage-reclaim and other restricted areas is controlled by airport and government authorities. Fast-track, wheelchair, porterage and premium airport services may be arranged through authorised providers, subject to availability and additional cost. Come Travel Kenya cannot influence immigration, customs, security or airline decisions.
Start Your Kenya Journey With Confidence
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